Support

We're here to help you get the most out of FieldScouter in the field.

Get in touch

Email our support team

Tell us what's going on and we'll get back to you as quickly as we can.

support@triwebix.com

Common questions

How do I install FieldScouter?

Open the Get the App page on your iPhone and download FieldScouter from the App Store. Once installed, open FieldScouter and sign in with your FieldCommandCenter account.

Do I need an account to use the app?

Yes. FieldScouter works with your FieldCommandCenter account so your fields, observations, and logs stay in sync across the operation.

Does the app work without cell service?

Yes. FieldScouter is built offline-first. Observations, spray logs, and irrigation entries are saved on your device and sync automatically the moment you're back in signal.

How do I delete my account?

You can permanently delete your account and its data at any time from inside the app: go to Account → Delete Account and follow the prompts. If you need help, email us at support@triwebix.com.

Why does the app ask for location access?

Location lets FieldScouter tag your observations to the right field and pull hyper-local weather for spray timing. You can still use the app without it, but granting location gives you the fullest experience.

Still need help?

Reach out any time at support@triwebix.com, or visit our Contact page.